Client evaluation

Some questions for my client to answer that will aid in my evaluation

  1. Looking back at the project, what was your initial reaction of the ideas presented at you and how has it changed now?
  2. Did the final product turn out the way you expected?
  3. Do you think the product satisfied your goal in attracting more potential users and increasing exposure to the site?
  4. Did you find the system easy to use and navigate?
  5. What feature did you like most from the new system? Why do you like it?
  6. What was bad about the system?
  7. If we could redo the project over again, what would you change?
  8. Are there any parts of the system you think we can improve on?
  9. Were you satisfied with the final product?
  10. Did you think communication with the designer (ie me) was successful? Why?
  11. How would you rate the project as a whole (including research, design, implementation etc) on a scale of 1-10, 10 being the highest.

1 response | reply | comment feed

  1. Stuart.T responded

    1. When the idea was first proposed I was a little unsure if it would work but still quite excited and keen to give it a go. Now I’m very glad we did go through with the changes as the site is fantastic.

    2. Very much so. You listened to my opinions and incorporated them a lot of them into the site. If anything it’s better than I anticipated as I didn’t quite expect it to be so packed with great features.

    3. Definitely. So far we’ve seen increased traffic and numerous positive comments about how the users prefer the site. There’s also been a lot of new visitors who previously hadn’t known about the site.

    4. The admin panel was easy to navigate, everything was quite self explanitory so it was a good job.

    5. The news RSS feed aggrigator from other websites. The task of visiting each website for news is quite tedious so this lets me just view the MuseCast Pipes feed and select the appropriate news from there. It saves a lot of time.

    6. If anything the launch of the site was later than I expected although it was my fault due to having less and less time to reply to your suggestions / questions and the lack of podcasts to accompany the launch would. I was aware that podcasts were the main source of traffic on the site but I wasn’t available to do any new podcasts during the months.

    7. My availibilty to answer questions and give feedback to help. It all turned out how I liked but to have made it move faster I’d change that.

    8. Possibly the design, you were working around the existing one but we could have made a few tweaks here and there.

    9. More than satisfied, I’m extremely happy with it.

    10. No, but as I’ve previously said it was down to my lack of availibilty.

    11. 8 out of 10. Everything was done to my liking and it’s gaining more and more traffic so it’s exceeding expectations. I would definitely consult you in future for additional changes on the site or any projects I get into.

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